Concur Travel
About Concur
Concur is the web-based, integrated travel and expense management solution for Riverside Community College District (RCCD). Concur centralizes and consolidates the travel request, booking, and out-of-pocket expense reimbursement. It was selected through a collaborative proposal process and approved by the RCCD Board of Trustees. Travel is governed by RCCD Board Policy 5900.
Concur can be accessed online from any device using the RCCD single sign-on.
Get Help
Assistance can be requested from MVC Business Services by emailing ConcurTravel.Help@mvc.edu. Direct questions about procedures directed to the District Offices by email at purchasingtravel@rccd.edu.
Frequent Questions
This means you have never received a reimbursement check from the District and need to have a vendor ID number created and added to your profile.
- Email purchasingtravel@rccd.edu and request for them to create a vendor ID for you in Concur. They will update your profile and notify you upon completion.
- Then, go into your travel request and make some small changes (such as adding a period in a comment field) and save the request. These small changes will clear the error message, allowing you to submit your travel request.
This means you need to attached the Agenda to the expense item line. To clear this error, follow these steps:
- Click on the Expense item line.
- Attach the Agenda.
- Go to the question where says "Have you attached Conference Agenda?"
- Select "Yes"
- Save Expenses
Once you have uploaded all of the required documents, you are ready to submit the request for approval.
- Classified Professionals/Managers - Travel requests will automatically be routed to the traveler’s immediate supervisor as noted in the travel profile.
- Faculty - The division dean must be manually added as an approver for faculty travel requests.
To add an additional approver to workflow:
- Click on “Request Details” and select “Request Timeline”
- Under “Request Timeline” select Edit next to Approval Flow
- Under Edit Approval Flow, the Requestor can add additional Approvers to the flow.
- Select the first “+ Add Step” and use the drop-down menu to select the appropriate approver. Once all additional Approvers are selected, hit Save to continue.
Guides and Training
- Introduction to SAP Concur for Travel and Expense Requests
- Concur Platform Training Presentation
- Common Reasons Why Travel Requests Are Returned
- Concur Travel Cards
- How to Create an Expense Report
- How to View and Print Past Travel or Expense Reports
- How to Manually Add an Approver/Supervisor
- There's An App for That - Using the AMEX Go and SAP Concur Apps (see presentation slides)
- Missing Receipt Form Declaration
The information on this webpage is intended to supplement the RCCD Concur Manual or District policies and procedures; is not intended to replace any guidance from the RCCD; and is subject to change without notice.